Bag It Today - Fraud and cheating by Bag it Today
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Complaint by: Aneesh on September 11, 2010, 4:20 pm in Mobile and Cell Phones

Through Billing Id: ********8, Date: 2010-07-22 Living Media/Bag it Today took Rs. 15798 through my Credit Card for the following products:

Reebok Watch
Maxis X0707 EPAD
Plus Free Gifts:
1 . Free 1GB Apple I-pod shuffle worth Rs 4500
2 . Free How to Get From Where You Are to Where You Want to Be by Jack Canfield worth Rs 275 only

The delivery time given was 3-4 weeks but now even after 7 weeks the products have not been delivered. Repeated enquiries result in standard email responses that include

"we have forwarded your complaint to our concerned department. We request you to kindly wait for few days. You will receive the same soon."

or, "With reference to your mail we would like to inform you that your order is fully processed from our end. We request you to kindly wait for few days. We will dispatch it soon."

or, "In this regards, we would like to inform you that your order has been temporary out of stock so we request you kindly provide us some more working days to procure and dispatch the same."

This is a fit case for police action against this company for cheating and fraud. How can they collect money if they dont have the product in stock?

I would sincerely advise all buyers to be very careful when dealing with this company looking at their track record

Aneesh

Complainant's Goal: I want my products
Complainant's Target: Bag It Today
Complaint Location: IndiaChandigarh
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Recent Comments
4.
Sun, 27 Feb 2011  Alap

WHY would you buy something from ANY Website which claims: Delivery AFTER 3 To 4 Weeks!!
Why does it take SO LONG? You have to ask yourself THIS Question.

Today i.e. 27-02-2011 the Site is selling same product at INR 9700!!

DO NOT Fall Prey to such gimmicks! Buy from reputed online retailer OR Ebay.in which has customer protection & complete-refund policy.

3.
Sat, 26 Feb 2011  sushant

I support this complaint.

2.
Thu, 04 Nov 2010 - Business Reply from - Bag it today (Bag It Today)

Dear Sir

We have come across your on line complaint on

We have gone through your complaint, we would like to inform you that your order has been dispatched from our end under the consignment number-435******** through Blue dart courier on 13-SEP-2010. Kindly expect the delivery in 1 to 2 week from the date of dispatch. If you fail to receive your order in the given time frame kindly get back to us.

Kindly note down your membership no. ITBC10419369 for future reference.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

1.
Mon, 18 Oct 2010 - Business Reply from - BAG IT TODAY (Bag It Today)

Dear Sir

We have come across your on line complaint on

We have gone through your complaint, we would like to inform you that your order has been dispatched from our end under the consignment number-435******** through BLUEDART courier on 13-SEP-2010. Kindly expect the delivery in 1 to 2 week from the date of dispatch. If you fail to receive your order in the given time frame kindly get back to us.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.