Bag It Today - Bag it today product not received and cheating
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Complaint by: kukrejak on December 1, 2010, 10:18 pm in Online Shopping

This is a one more cheating complaint against Bag it today , I have paid 2098/- (Booking ID : ********0 ) from my credit card through IVR system on 29/09/2010 but still I have not received my products .

I am sorry to say but Bag it today services is really need the big improvements, after registering more then 20 complaints through Email , Phone and on web site , I have not received a single response from Bag it today. Every day I am receiving many calls from marketing team for sales offers but no one is ready to give me a satisfactory answer regarding my previous order .
On 28/09/10 I was trying to make the payment through net banking, but to some problem in Bag it today web site, I could not make the payments. On 29/09/10 one of bag it todays tale executive has called me and take payments of Rs. 2098/- through phone banking payment system by my credit card , against Sansui DVD Player + pen worth 2999/- (offer on order before 31st october2010) + Holi day package + Reebok Sipper . After payment executive had confirmed me these 4 products.
This order is Not RECEIVED TILL NOW Even no information on mail or sms.
Many times I have called 011-40502424 but every time the same reply that your order is not punched till now . once I tried to get canceled the order then executive told me that " Ab Apko product nahi milega aur nahi cancel hoga jake lagal action lelo "

Kamal Kukreja
********99
kamalkukreja@hotmail.com

Complainant's Goal: To get product or Money back
Complainant's Target: Bag It Today
Complaint Location: IndiaMadhya PradeshGwalior
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