Personal Loan Settlement Not Being Properly done by HSBC BANK.
I have taken Personal Loan by HSBC Bank A/c no. 052********2
The settlement was offered by the bank for Rs. 36,500/= for payment upto 15/3/10.
A payment of Rs. 4960//= was already made to the Bank on dated 15/2/10 So, I made the payment of Rs.31540/= on dated 15/3/10 (amounting to Rs. 36,500/=) as told by Mr. Parvinder Singh Rana (the bank person).
The bank treated the amount to prepayment of loan and not treaing it as a settlement and making the settlement letter null and void and forcing me to pay the whole loan amount. The Bank is also debiting the ECS to my account, however I made the account balance ZERO but still an ECS of Rs. 4958/= has been debited to my a/c on 2/6/10.
I have contacted a lot to the bank persons Mr.Parvider Singh Rana, Mr. Anil Dixit and Mr. Anil Suri, they are simply making false promises to resolve the case, but in fact doing nothing.
I also e-mailed the case to HSBC Nodal Officer but they are not ready to listen and forcing me to pay whole balance loan amount.
Sir, i would like to draw your kind attention to the fact that \"IF A PERSON CAN ARRANGE TO PAY THE AMOUNT OF RS.31,540/= THEN IT IS NEEDLESS TO SAY THAT HE CAN NOT PAY THE LITTLE AMOUNT OF RS. 4,960/= ALSO.\"
I request yourself that please look into the matter and resolve the case at the earliest as the BANK PERSONS ARE HARASSING ME BY MAKING CALLS AND DEBITING THE ECS TO MY A/C.
THANKING YOU,
I support this complaint. for my personal details to need, no phone call was not answered no one not pickup the phone(custmer care people)
I support this complaint.
Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.
At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC has been doing and is doing in India to our customers.
I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC.
So if you would like to contact me, please send me your complaint in full.
Kind regards
Michael
Mobile: 0044 ********44
E-mail: ckmdm@aol.com
As desired by HSBC Bank, I have e-mailed the required documents in scanned copies.
An email communication has been sent to HSBC India on June 15, 2010, 3:03 pm
Sir,
I am vidhya,i had taken a personal loan in hsbc for Rs.25000/- for 36 mths,i had only ofr 1 year after that due to my health condition i didint pay ,now i wish to settle the loan ,when i contact the bank thorugh phone they told that there is no personal loan depts ,all the loans are written off,it was effected in cibil,pls tel how to settl the loans.
VIDHYA - DOB :30/09/1983