Vodafone Hyderabad - I am not satisfied with your product and service
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Complaint by: Seshu on October 10, 2012, 7:22 pm in Telecommunications

Good morning sir/madam

My self is K.Seshu babu visited Vodafone store in A.S.RAO Nagar for a new post-paid connection on 08-10-2012 morning at 10AM. All staff except security guard at 10:30AM. I asked about that late coming to Mr.Kiran, he replies to me very casually as "some times it happens". I asked about plans for an individual post-paid connection, he explains me very well. I am satisfied and got a SIM(********00) Rs249 plan by paying safety deposit of Rs500.

I gave all proofs(voter id, driving license, SBI debt card) of my own which has address proof in Guntur district. Mr.Kiran asks about local address proof for verification. I am a student and living in uncle's(Dad's brother) home vanasthali puram. I don't have a local address proof, sends my uncles all proofs BSNL phone bill, voter-id, current-bill. Lastly he says all are not accepted on phone call. I requested to accept the proofs. He says come and collect the money and disconnected.

I am very much in Vodafone. My all family using Vodafone prepaid connections. I requested post-paid connection for my dad on my name. Because he doesn't know well about latest technologies. Dad works for INDIAN-ARMY. Please do me favor.


Thanking you sir/madam.

Complainant's Goal: I want new connection urgently
Complainant's Target: Vodafone-Hyderabad
Complaint Location: IndiaAndhra Pradesh
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