Bag It Today - Fraud Selling
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Complaint by: SHUBHAM TIWARI on August 27, 2013, 11:47 am in Online Shopping

Hi, I received a call from bagittoday (From Amit) and he told tht I am a lucky winner in a draw so if I pay 12999 I would get some prizes and I paid for that and after he told me I would get Diamond worth rupees 30000 and some more gifts and all the commitment are false like they have sent me diamond and they told me it can be sold in any store like tanishk or pc jewelers in 30000 and I confirmed and even the diamond does not cost more then 3000 thousand and Mr. Amit also inform that company will send me an url so in future I will get 60 - 70 % discount but still I don't get that. And as a proof I have recorded all the calls so please look into the matter and when ever you need call recording I can provide you. My order number is : 33171047

Complainant's Goal: Refund of Money
Complainant's Target: Bag It Today
Complaint Location: IndiaDelhiNew Delhi
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Recent Comments
5.
Wed, 30 Oct 2013  Amod Kumar Sharma

Defulter of bagittoday
hi , i am amod sharma ,i booked an order of lotto magics shoes@Rs.999 and amout debit from my account ,bit till date i had not recived the shoes or refund the amount. the details is given below.


17-Oct-2013(17-Oct-2013) TO TRANSFER
INB BAGITTODAY BAGIT2DAY Payments MSBI3137140014IGN0192767 TRANSFER TO 31********096 999.00

4.
Wed, 16 Oct 2013  Adnan Sanjeliwala

I bought a holiday voucher and facing issues with the link for Payment

I am completely disappointed by the service given by BAGIT (Vacation Desk)



When the offer had to be sold, the Sales Executive gave away false promises saying I would get the link in 24hrours at the max….



I received the link but in spite of several follow-up calls and emails I keep on getting the same response.



1st Call – 11th Oct – After several attempts finally the Cust Svc Exec (Asheet Kumar) was on his seat and picked my call. He mentioned It’s a technical error and same has been emailed to the technical team and should be done by Monday Morning



2nd Call – 14th Oct – Assurance was false and now Mr Asheet Kumar assured that it would be done in 24/48 Hrs or max by Tue (15th Oct) Evening (Email Confirmation below)



3rd Call – 16th Oct – Another fake assurance from Mr Asheet Kumar, it should be done by Evening 16th Oct. (It’s so far 15:45 and issue still the same)



When I questioned 4 times that if the issue does not resolve what I need to do or what he would do…all his responses were “Main aur kya batau sir” and kept in assuring that Ho Jayega..



I have been a victim of poor customer service by Mr Asheet Kumar and BAGIT as I have been getting false assurances and no responses to my emails until I call to check and then a response is sent. When asked to direct me to a Supervisor or the next in line for escalation, I have been turned away saying I’m the only Supervisor/Senior member and none above me to escalate nor any other department where I can reach.



I already have a Train booking done for 27th Nov and would need to have a Check In for 28th Nov for GOA but this delay would make the availability of Hotels more difficult and even if I have to not take this offer. I would have to shell out more money to book Hotels as I am closing on the dates.



I wonder if there is anyone or any department who has any authority/power/Control to resolve my issue immediately otherwise provide my COMPLETE refund of INR 3999/- immediately.



I expected that a big name like the INDIA TODAY GROUP/AAJTAK Brand would be exceptional in providing Service but I’m completely disappointed more so because it is my first time



I would ensure I share my experience with BAGIT as much as possible so that others do not go through the pain and torture of poor Customer Service and Service.

3.
Tue, 03 Sep 2013  Pankaj Bhambare

call me 0********73

2.
Tue, 03 Sep 2013  Pankaj Bhambare

same to same complete about amit

1.
Sat, 31 Aug 2013  deepak

they have done the same fraud with me.................call me on ********53..........
we both can team up to get our refund and compensation