Timtara.com - complain against timtara.com / infosecure consulting pvt ltd
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Complaint by: NC on January 4, 2013, 11:04 am in Online Shopping

I had ordered Sony music system and HP printer as per order no Order 10349390, Order 10349386 and Order 10349388 on 5th November 2012 amounting to Rs. 18340. As per order the goods were suppose to be deliver on 21st Nov. However the online act always shows that shipment is awaited and when I call on call centre they keep telling that they have escalated the matter. On 26th Nov I asked to cancel the order and refund my money. In spite of all calls and emails I have not got refund till date. I had written final mail at nishaattimtara.com, ccoattimtara.com, vineetgargatyahoo.com, consumerfirstattimtara.com on 5th December 2012 giving them 3 days notice to repay amount or else I will have to file police complain. After 2 days I only receive adaptor against order 10349388 worth Rs. 1100.
When I filed a paid complaint aganist timtara.com on consumerdaddy.com on 9th Dec 2012, they shipped printer on 12th Dec 12, inspite of me asking of refund and not the goods.
I am still awaiting refund of the amt paid for music system Rs. 14,000 and the damage claim of Rs. 100,000 and refund of amount against printer as I do not want the goods.

Complainant's Goal: Refund of Rs. 14000 for music system and damage of Rs. 100,000
Complainant's Target: Timtara.com
Complaint Location: IndiaMaharashtraMumbai
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