Bag It Today - Bag It Today non delivering the purchased product after deducting the money
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Complaint by: Sougata on July 7, 2011, 4:27 pm in Online Shopping
I had purchased two T-shirts through my credit card on 16.06.2011 (vide order nos :1006892629,1006893311 . These orders have not been dispatched till now. Moreover my repeated reminders have not been replied to. Also there was 5% cash back on purchasing through C-CARD which was not credited to my account. I feel this site is a fraud which does not honor its commitment. I request you to prod the relevant persons so that the order is honored.
Complainant's Goal: Dispatch of the items purchased
Complainant's Target: Bag It Today
Recent Comments
1.
Thu, 07 Jul 2011 Message from iComplaints.in Helpdesk
An email communication has been sent to BAG IT TODAY on July 7, 2011, 4:27 pm
Dear Member,
This is with reference to your email.
We have come across your online complaint registered on icomplaints.in
We regret to inform you that, we have canceled your order due to out of stock.
The refund is currently in process against the refund reference id 7427 and is expected to be with you within another 2-3 week time.
There are some internal formalities which we have to follow up to arrange for your refund of Rs. 99.00/-, hence we request you to kindly bear with us in the interim.
Please, quote your refund reference number 7427in all future interactions.
We shall be happy to render any further assistance or clarification that you may
require.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance,
please feel free to write us on
onlinesupport@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care
number is now – 0120-4112424
Thanks & Regards,
Leela Rawat
Online Support (Bag It Today)