Matrix Cellular International Services Pvt. Ltd - Reliable customer service with Matrix
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Complaint by: Anahita on June 22, 2015, 12:07 pm in Telecommunications

Reliable customer service with Matrix--- I was using a matrix sim for London and wanted to extend my contract from 10 to 25 days. When I called up their customer services, they just asked me to email this change and it would be applicable there and then itself. I got a confirmation email saying it's done. Thank you guys.

Complainant's Goal: Reliable customer service with Matrix
Complaint Location: IndiaDelhi
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Tue, 23 Jun 2015 - Business Reply from - Matrix Cellular (Matrix Cellular International Services Pvt. Ltd)

Dear Ms. Sharma,
Thank you for appreciating our products and services. We deeply value your relationship with Matrix and are committed to providing you with the highest level of service simply because our customers deserve the very best. We look forward to your long term association with Matrix.
Regards,
Team Matrix