Matrix Cellular International Services Pvt. Ltd - Matrix Sims are the most convenient and easily available service in the market.
Contact Complainant     1232 Views     Report Spam  
Complaint by: rtu dhiman on August 28, 2015, 11:57 am in Telecommunications

The only time that I had issues with my billing with matrix sims was when I was in the US. They had charged my card twice for the same amount of 14389/- so wen I called their customer centre and asked for an explanation, without any explanations they accepted it happened and informed me that the money would reflect in 2-3 working days. They infact followed up with a call as well.. Appreciate this handling 

Complainant's Goal: Matrix Sims are the most convenient and easily available service in the market.
Complaint Location: IndiaDelhi
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
1.
Mon, 31 Aug 2015 - Business Reply from - Matrix Cellular (Matrix Cellular International Services Pvt. Ltd)

Hi Mr. Dhiman,
Thank you for your feedback and using our services. We are delighted to know that you had a great experience. Kindly share your details at marketing@matrix.in so that we can send you a small token of appreciation.
Regards,
Team Matrix