NOKIA CARE - Nokia is not repairing my phone
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Complaint by: bhanu on January 13, 2011, 9:56 am in Mobile and Cell Phones

I purchased Nokia 5230 an year ago and it used to hang and i gave to Nokia care in Gole Market, New Delhi. They gave me a jobsheet number 222433527/101227/40 on 27 Dec..My phone was still in warantee period. Thety did not repair my phone and i had to call them so many times and finally when i shouted they gave my phone after 20 days..They said it will be replaced but when i went there they said they have repaired but it was not.. i have submitted the phone again but now the warantee period is lapsed..I want my phone repaired plzzz help..the nokia care people do not seem to do anything. New jobsheet number 110112/48. I am facing a lot of difficulty with this. I did not expect this from Nokia.

Complainant's Goal: Not repairing my phone
Complainant's Target: NOKIA CARE
Complaint Location: IndiaDelhi
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Recent Comments
2.
Thu, 13 Jan 2011   Message By Complainant bhavana

My name is Sarita Malik and my number is ********61 and suitable time to talk is after 3:30 PM

1.
Thu, 13 Jan 2011 - Business Reply from - Nokia Team (NOKIA CARE)

Dear Bhanu,
We are sorry to hear about your experience. Please do mail us your contact. We would get someone from our team contact you shortly.

Regards,
Nokia India Team
nokiaindiadigitalmarketing@ovi.com