MTS MBLAZE - NO SERVICE ON DATA CARD
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Complaint by: Awanish on December 27, 2013, 11:59 pm in Internet Related

MBLAZE CONNECTION# ********48. SERVICE REQUEST # DEC//8276

CONNECTION RECHARGED FOR RS 999 ON 21 DEC 2013

NO SERVICES FROM 23 DEC 2013.

NEARLY 20 CALLS HAVE BEEN MADE TO CUSTOMER CARE SINCE 26 DEC 2013, BUT NO HELP TILL NOW.

ONLY FALSE HOPES & WORDS PROVIDED TILL NOW.

BELOW ARE THE REPS WHO HAD CONFIRMED A CALL BACK WITH HELP BUT NO CALL & NO SERVICE PROVIDED.

26 DEC 2013 : PRIYA

27 DEC 2013 : RATI
PRIYANKA
SHIVANAND
IMRAAN
SANTOSH
CHANDRESH

EVEN THE MAILS SENT TO CUSTOMER CARE & APPELLATE OFFICER ( VIJAYLAKSHMI) WENT UNANSWERED. EVEN THE CONTACT NO FOR APPELLATE OFFICER IS SWITCHED OFF. THIS SHOWS THE RELIABILITY & SERVICE COMMITMENT FROM YOUR COMPANY.

I WANT IMMEDIATE SERVICE RENEWALS OR COMPLETE REFUND AS THE IMPACT OF BEING OUT OF SERVICE HAS IMPACTED ME ON A VERY BAD NOTE.

Complainant's Goal: I WANT IMMEDIATE REINSTATEMENT OF SERVICES OR MONEY BACK
Complainant's Target: MTS MBLAZE
Complaint Location: IndiaKarnatakaBangalore
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