Matrix customer support --- With my past experiences with other customer services, I wasn’t really expecting my experience to be any different this time. But my experience with matrix customer support team was different.  I was in Paris when matrix sim card was working absolutely fine but the moment I got to Versailles it started acting funny with no signals sometimes or no data network. I had to call the customer support for help. The team was very patient and told me that they have emailed as we spoke the steps to get it working fine else it would have been an expensive call for me. I followed the steps as in the mail and within half an hour my phone started working as smooth as it was when I started using it. Really liked the way their support team works.