Dear
I am Manish. I have purchased Samsung Galaxy S Duos 2 on ebay.in on 30th June,2014.
I received my mobile on 9th July,2014. I register a claim on ebay under ebay gaurantee after that seller provide me fake bill two times.
Ebay don't take any action against seller and said me that return item to seller and we will provide you refund. I didn't do transaction for this.
PaisaPay ID : 3********55
Claim ID : 562653
Regards
Manish
Dear Manish, Thank you for sharing your concern with us.
We would like to inform you that as per our records you have already been asked to reship the product to the seller's address within the next 48 hrs and provide us a valid Proof of dispatch on insellerverification@ebay.com. Once the product reaches the seller in intact condition we would be processing your refund.
However, failing to do as instructed within the stipulated timeline would lead to closure of this case.
Dear Manish, We have taken a note of your details and will get back to you with a resolution at the earliest.
Dear Manish, We are glad to inform you that we have processed your refund on 27th July 2014. Please note that it takes at least 6 - 8 working days for the amount to reflect in your account.
In case if you haven't received it within the stipulated time we would request you to send us your bank statement from the date of transaction till date on paisapaydocs@ebay.com. Our team will co-ordinate with the bank regarding the same and update you via email. Thank you.