Idea Cellular NCR - Harassment by idea cellular lt.
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Complaint by: nandini on February 9, 2011, 12:01 pm in Telecommunications

This complaint is in reference to Ph No: ********33. I regret having taken the idea connection because since then I am having problems. I took this connection on 25 January 2011 and paid a cheque for an amount of Rs 700/- towards the same. My cheque(chq no: 0822967) cleared my bank on 2 February 2011. Since 25 January 2011, the services to this telephone number keeps on getting disconnected. I cannot make outgoing calls and whenever I speak to the customer care they say that they have not received my payment. I have to give a call to Mr. Naresh dargan every other day to recontinue the services. I fail to understand that if my bank says the payment is cleared and the money is out from it, where did it go.

I am sick of talking again and again to your inefficient customer service and would like to report this incident as harrasment from the side of Idea Cellular Ltd.

If you still cannot do anything, i would request you to please return my cheque, my money and take back this connection.

I would rather be with another service provider who knows how to do their job.

Complainant's Goal: where is the payment i made to idea cellular lt.
Complainant's Target: Idea Cellular NCR
Complaint Location: IndiaDelhi
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Recent Comments
3.
Mon, 23 May 2011  Deepaksharma

Dear ,sir i am the coustmer of idea with mobil no.********04 from loss long time due to some proglum i have recieved a extra bill idea gprs of last month (may) 2days gprs charge are 11000 so please sectify my bill so that i cant continous my no. My alternate no ********04..thanks

2.
Wed, 16 Feb 2011 - Business Reply from - ideacellular (Idea Cellular NCR)

Dear Sir,

Kindly provide your Idea cellular number for further assistance. You can also get in touch with our Customer care centre - details updated on Idea website. www.ideacellular.com.

Regards,
Ideacellular

1.
Wed, 09 Feb 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Idea Cellular NCR on February 9, 2011, 12:01 pm