I am a wedding photographer and for my recent assignments in Malaysia, I chose to use Matrix Sim Cards, than depend on payphones or obtaining a prepaid sim card on getting there. I had opted for their data services as I had to stay connected all the time even while I was shooting (comes with the job).. I had always used a prepaid sim card whenever I needed to, but their data services and voice services always turned out to be very expensive. So this time was my first time with Matrix. Once I got to Malaysia, I had no issues switching from my Vodafone network to Malaysian Network. Although there were instances where I had no data connectivity for which I called their customer care center and informed them about the problem, which according to them were network lags. Still he asked me reboot my phone to see if that helped. I guess the data worked fine, I usually used it for sharing pics via whatsapp and emails. Basically to sum up the whole thing, whoever says Matrix is a not a good choice, pls use their services for yourself and be the judge. They worked absolutely fine for me
Dear Valued Customer,
Thank you for the feedback and using our services. We are delighted to know that you had a great experience. We look forward to your continued support and long term relationship in future.
Regards,
Team Matrix