Matrix Cellular International Services Pvt. Ltd - Billing is clear and upfront
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Complaint by: aakash25 on February 20, 2015, 2:56 pm in Telecommunications

I had used a Matrix sim card for Hongkong with bill no HK3476004 and being a post paid system it was super convenient for me. While I had used their sim cards for various other locations as well in the past, I never faced any issues with billing at all. And this time as well I landed up paying some few thousand rupees as my usage charges but all were justified. Every call rightly recorded and reflected in the bill along with the charges. I really like their way of making things transparent and clear. Good work !

Complainant's Goal: Very happy with the service.
Complaint Location: India
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Tue, 24 Feb 2015 - Business Reply from - Matrix Cellular (Matrix Cellular International Services Pvt. Ltd)

Dear Customer,
Thank you for appreciating our products and services. We work very hard to provide the best services to our customers and your kind words are very encouraging for us. We look forward to having an opportunity to serve you again in future. Regards,
Team Matrix