Matrix Cellular International Services Pvt. Ltd - 4 stars for Matrix Sim Cards and their services
Contact Complainant     972 Views     Report Spam  
Complaint by: shran.stuti on November 23, 2015, 3:03 pm in Telecommunications

4 stars for Matrix Sim Cards and their services --- I was traveling to Chicago from delhi and my office assistant had got me a matrix sim card and a handset for me to use there. Not a fan of using any other number, other than my india number, I still decided to use the matrix sim because I had read and heard a lot about their services. Definitely convenient, a good idea to stay connected with their 65$ plan with some free calling minutes to India and data inclusive. Something that I always overlooked on my Indian number. Their customer team is also very quick in responding to queries that I posted regarding the data plan, incase I needed to activate it. I realized using Matrix sims was a better and a good option than sticking to my Indian number. Not only did I save up on the billed amount, but was connected to the support team as well, when needed., something I could never do that using my Vodafone number in the US.

Complainant's Goal: 4 stars for Matrix Sim Cards and their services
Complaint Location: India
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
2.
Sun, 12 Mar 2023  Vipul Keshwani

Hi,
My Name is Vipul Keshwani, I got Matrix sim from Mumbai international airport, I got an Optus sim for Australia, I was charged Rs.2535 and was told that my sim will get activated as soon as I reach Adelaide, but its been a day now recharge is still not done and I have no clue with whom I should speak too.

If anyone can be of help, please contact me- 91-********00 (Whatsapp)

Rating- 0/5

Regrets,
Vipul

1.
Tue, 24 Nov 2015 - Business Reply from - Matrix Cellular (Matrix Cellular International Services Pvt. Ltd)

Hi Stuti,

Thank you for your feedback and using our services. We are delighted to know that you had a great experience. Kindly share your details at marketing@matrix.in so that we can send you a small token of appreciation.

Regards,
Team Matrix