I had bought a Window AC from a dealer in Dwarka about a month and a half ago . My pain started the moment I switched over to Whirlpool from Hitachi ( Best AC company ) . Its been more then a month that no one ever visitied/called/cared to give me any demo . I had to got my AC installed from pvt mecahnics in the Area and they helped me understandning the junk mecahnics.
After a while I discovered that I was shown Elite model but sold Premier modle as said by the dealer that both are the same products.
Its not just only . My worst nightmare started 2 days back when my Brand New AC stopped working and for the last 2 days I\'m praying to the god that it start working.
In continuation , I called up customer service as well but they said talk to the dealer and they can\'t help it. Also when I insisted them to take an action against the dealer and help get my money back the guy on the phone \" GOPAL \" this morning said Aap jara dhang sey baat kijiye and banged the phone on my face.
Please can some one help.
An email communication has been sent to Whirpool India Ltd on July 24, 2009, 12:39 pm