I have purchased one Whirlpool refrigerator two and half years back. Till Sep 2009 it was working fine. Suddenly one day it stoped working.
I gave a complaint to Customer Care on 2-Sep-2009. After 2 days enginner has been visited and told problem with compressor and after a week so they came and replaced my original compressor and chargged around 2000/-.
Those guys were very much interested to sell me one stabiliser though i have branded working pieace.
It was working for 10 days and again my refrigerator stopped working. I gave a second complaint on 8-Oct-2009. After keep on following the customer care they have visited after a week and told the same problem and chargged 360/-.
20-Oct-2009 they replaced with some other compressor and told to keep the fridze in high cooling. After keeping a day also fridge not chilled.
Then again raised 3rd complaint on 22-Oct-2009(HD 1009012826).
I would request Whirlpool to help me is sorting out my problem.
SrinivasaRao.N
First Floor,Plot No-96,
Methodist Colony,Kundanbaugh,
Begumpet,Hyderabad-16
Andhra Pradesh.
Mobile: +91-********83
An email communication has been sent to Whirpool India Ltd on October 26, 2009, 4:41 pm