Eureka Forbes Limited - We wanted to return Aquaguard Geneus and need refund
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Complaint by: sathiss_03 on May 17, 2015, 11:57 am in Online Shopping
As we are not satisfied with the quality of the water purifier we anted to return the product and requesting refund. As per 30 days return policy guaranteed by the company I have raised the same vib company help line, email id and spoken to concerned person (Hema blr). But no positive step has been taken towards this. Product has been setup on 18-Apr-2015 and I have raised the complaint on 22-Apr-2015.
Regards,
Sathiss kumar B
********14.
Complainant's Goal: return and refund
Complainant's Target: Eureka Forbes Limited
Recent Comments
Hi Sathiss kumar B,
We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team