Dear Sir,

I bought E-
Ticket with PNR no. 4442684900. I reached Valsad station at 3.35 am to
catch Veraval Express (train no. 16334) on 4th June, 2012. I have checked
my seat number from enquiry counter at 3.35 am. Also ask for train time.


I got seat number from enquiry and got message that train is running on
time and suppose to arrive Valsad at 3.45 and departure at 3.48.


After some time at 3.45 am I ask one hawker about the said train and he
has replied that the Veraval Express left before half an hour.


Again I have checked with enquiry window and found that on 4th June, 2012
the Veraval Express departure from Valsad at 3.15 am (33 minutes before
time).


I have also discuss with Mr. Rajesh Rajput on IRCTC customer care number
at around 4.0 am but not received any satisfactory answer.


I was traveling to Ahmedabad to attend important meeting. You are
requested to compensate my following expense/
loss of opportunity held because of carelessness of Indian Railways.

Rs. 605/- for Said train ticket

Rs. 17000/- for Travel expense for by road

Rs. 40000/- for loss of four hours because I reached Ahmedabad by road at
1.0 pm and


could not able to atttend meeting on time

You are requested to compensate Rs. 57605/- within five days.

Thanking you,

Utkarsh Desai

3/A, Shivam Society,

B/H Jalaram Temple,

Valsad. State : Gujarat

306001

Mo. ********39