Sony Mobile Communications India Pvt. Ltd. - Sony Xperia M4 Auqa Dual - 4 major Problem within 6 month
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Complaint by: Vijayakumar Thirupathi on March 12, 2016, 11:11 am in Telecommunications

Dear Sir / Madam:

I faced lot of problems in Sony Xperia M4 Auqa Dual - Last six month
The below mention problems are faced during six to seven months:

Problem No:1
1st problem faced November 2015 month (27.11.15)
Display Liquid / Display Not working (Visual not shown anything) I approach customer care VIMAS for service of my mobile
(VIMAS INTEK, Y-177 FIRST STREET NEAR IYYAPPAN TEMPLE ANNA NAGAR CHENNAI, 600040) and corrected with in 7 to 9 working days.
Service Job no: W115111701061

Problem No:2
2nd problem faced on 28th January 2016 -Ear speaker not working / Dead I approached customer care (CHENNAI SERVICE ABIRAMI PLAZA 17/4 M.K. REDDY STREET WEST TAMBARAM NEAR TAMBARAM BUS STAND / OPP. TO DEEPAM HOSPITAL) and corrected with in 7 to 9 working days.
Service Job No: W11********98
I got mobile from service center on 2.2.16

Problem No:3
I got mobile from 11nd February 2016 - "ERROR" 'Camera Not available'. Then i approached customer care (CHENNAI SERVICE ABIRAMI PLAZA 17/4 M.K. REDDY STREET WEST TAMBARAM NEAR TAMBARAM BUS STAND / OPP. TO DEEPAM HOSPITAL) and corrected with in 7 to 9 working days.

Mother board changed

Complaint no : 30640963

Mobile Details:
Sony Xperia M4 Aqua Dual phone
IMEI NO: 3521********543 (Before motherboard replace IMEI no)
IMEI NO: 3521********550 (Before motherboard replace IMEI no)
IMEI NO: 3521********963 (After motherboard replace IMEI no)
IMEI NO: 3521********971 (After motherboard replace IMEI no)
Model: E2363
Android Version:5.0
Build number: 26.1.B.2.147

Problem No:4
I got mobile from 20th February 2016 from service center and used as per regular usages. But next day i connect with USB cable to desktop / Laptop USB mode not working

I submit the mobile yesterday 11th March 2016 at (CHENNAI SERVICE ABIRAMI PLAZA 17/4 M.K. REDDY STREET WEST TAMBARAM NEAR TAMBARAM BUS STAND / OPP. TO DEEPAM HOSPITAL)

Service ID : 1********59

So i'm last six month always facing the above problems, In case after this correction also may be possible its create any other problem, So i don't want this mobile after correction also. (Always i spend with service center only after purchase of the sony due to lot of problems)


Thanks & Regards,
Vijayakumar

Complainant's Goal: Sony product very poor
Complaint Location: IndiaTamil NaduChennai
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