LAVA International Ltd. - refund
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Complaint by: shiny on November 5, 2013, 6:20 pm in Mobile and Cell Phones

i bought a new cellphone of lava iris 349 after 2 weeks i start facing up the problem in their charger point then i went to the retailer as the cell was in warranty i gave the copy of the bill to retailer and he told me that he will sent the handset to the customer service center but when i go back to him he said that that the handset is no more in the warranty and he charged from me rs250 for repairing and after few weeks later i start facing up the problem in its software and still there is a problem in its charging point

Complainant's Goal: refund my money or change the handset
Complainant's Target: LAVA International Ltd.,
Complaint Location: IndiaHaryanaAmbala
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Recent Comments
1.
Wed, 13 Nov 2013  Lava Mobile

HI Shiny, If the phone was withing warranty period no fees should have been charged. Can you please inbox us the complete details as this needs to be investigated.