Product not delivered-KAUNSA .COM ONLINE SHOPPING- iComplaints.in

KAUNSA .COM ONLINE SHOPPING - Product not delivered

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Complaint by: Deepjot on August 27, 2013, 4:50 pm in Online Shopping

I ordered a tissot prc200 watch from kaunsa.com 2 months ago..worth Rs.7949..wid Ref Id Kaun/138416..the delievery date was 7th july..it was dispatched but was returned to origin..I contacted dem a number of times aftr dat...called dem..posted tickets n email dem dozens of times but evrytym dey wud tell me dat dey were patching up wid d seller n wenevr I called..i was told dat ot wud b delievered d coming week..dey havnt done nything since

Complainant's Goal: Either my watch b deliverd widin d week or money may b refunded

Complainant's Target: KAUNSA .COM ONLINE SHOPPING

Complaint Location: India › Jammu and Kashmir › Jammu

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Thu, 29 Aug 2013 - Business Reply from - Kaunsa.com (KAUNSA .COM ONLINE SHOPPING)

Dear Deepjot,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 27 Aug 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at care@em.kaunsa.com, mentioning your complaint number 310042 in the subject line of the mail.

Thank you for cooperating.

Regards,
Kaunsa.com
Online Customer Service Team

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