ngpay - Not satisfied with your service
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Complaint by: Naheed Akhter on January 30, 2013, 10:52 pm in Jewelry and Watches

Dear All ,

on 19th of this month i have purchased a MAXIMA Watch , using NGPAY ...Which was supposed to be delivered to my Sister in Jaipur within 7 to 10 working day .... But till date my order is not delivered ...

My order no is : 32********,

TRANSECTION ID : NGPAY11********


If possible request you all to kindly help me to get the same resolved ....

Complainant's Goal: I want my order to be delivered ASAP ...
Complainant's Target: ngpay
Complaint Location: India › Rajasthan › Jaipur
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Recent Comments
3.
Tue, 10 Jun 2014  Sarfraz Sharif

Hi,

I did a recharge to my cell (airtel) using NGpay on 08/06/2014 and it failed, earlier i used to get a mail with reference number for the failed transaction and i used to get the amount back with in 3-4 working days. this time, i didnt get the mail, is the process changed? when can i expect the amount back for the failed transaction?

2.
Thu, 21 Feb 2013  Suresh

Hi Naheed
i have faced the same issue but after long time i got msg from NGPAY cost as they are unable to deliver the product, money will be credit on your A/C within 7 to 10 business working hrs. I got my money to my A/C

1.
Mon, 04 Feb 2013 - Business Reply from - ngpay (ngpay)

Dear Nahid

Your order was delievered on 29th Jan'13. Please find delievery details below.

Waybill No : 13********4
Pickup Date
24 January 2013
From
Parwanoo
To
Jaipur
Status
SHIPMENT DELIVERED
Date of Delivery
29 January 2013
Time of Delivery
11:48
Recipient
Vikash

For any query please call us toll free at 1800-2-666-555 or email to care@ngpay.com. You can also contact us on Facebook and Twitter for faster updates.

Thanks and regards,
Jasmine