KAUNSA .COM ONLINE SHOPPING - not recived my product and refund money
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Complaint by: Ashvani on May 2, 2014, 4:14 pm in Online Shopping

Hi,

I placed one order from kaunsa on 5th April after long days I raise one ticket in customer portal and they replied your order confirm and deliver soon then I wait 5 to 7 days but didn't get any joy after that I called up kaunsa customer care and they replied your order is out of order and select another product I surprised and long argument they agreed to pay my money on 18th April now comes up 2nd may but not getting my money . now I called up most of the time they are not pick up my phone and if mistake they picked up then they answered tomorrow will be provide you money but no joy. I suggest to everyone not to purchase any item from kaunsa. This is really fraud online shopping portal and always cheat you. Please any one help me how to receive my money (1050/-) to kaunsa.

Ticket number :-Kaun/T252485/O0QMRSGJWJ

Ref Id : Kaun/252485

Complainant's Goal: I wants to refund my money from kaunsa.
Complainant's Target: KAUNSA .COM ONLINE SHOPPING
Complaint Location: IndiaRajasthan
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1.
Fri, 02 May 2014 - Business Reply from - Kaunsa (KAUNSA .COM ONLINE SHOPPING)

Dear Ashvani,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at care@em.kaunsa.com and kindly mention your Order Id in your subject line.
Thank You for your cooperation.

Regards,
Kaunsa.com
Online Customer Service Team