KAUNSA .COM ONLINE SHOPPING - kaunsa.com cheating consumers
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Complaint by: Girish on October 7, 2013, 12:31 pm in Online Shopping

I MADE AN ORDER FOR A TABLET OF RS. 3745.00 UNDER ORDER NO KA/162654/VR2JEK1I.
till date i didnt recieved the product, i made severel complaint to 0120-4835000 for refund of my money and on there website also i made online complaint but all waste.
customer care executive always say it will be dispatched soon, but the soon never come from 07-SEP-2013. my order is pending for dispatch and also they are not cancelling and refunding to me also.

Complainant's Goal: REFUND OF MONEY ALONG WITH THE COMPANSATION AND STRICT ACTION AGAINST KAUNSA.COM
Complainant's Target: KAUNSA .COM ONLINE SHOPPING
Complaint Location: India › Rajasthan › Jodhpur
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Recent Comments
2.
Wed, 29 Jan 2014 - Business Reply from - kaunsa.com (KAUNSA .COM ONLINE SHOPPING)

Dear Girish ,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at care@em.kaunsa.com.

Regards,
Kaunsa.com
Online Customer Service Team

1.
Tue, 08 Oct 2013 - Business Reply from - Kaunsa.com (KAUNSA .COM ONLINE SHOPPING)

Dear Girish,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 7 Oct 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at care@em.kaunsa.com, mentioning your complaint number 350727 in the subject line of the mail.

Thank you for cooperating.

Regards,
Kaunsa.com
Online Customer Service Team