I have purchased a Usha Lexus Mixer Grander (MG1853) serial No. NW31120707 on 17.06.2012 from Authorised Dealer but it stopped working after using one day I lodged a complaint with customer care Bangalore vide complaint No. C120******** dated 26.06.2012 and one service personnel came and check after minor repair it work infront of him and after some time it again stopped working again I lodged a complaint Vide No. C120******** dated 30.06.2012 and C120******** dated 16.07.2012 service personnel came and told that the Motor has some manufaturing defect and it may be replaced or repaired and give a one week time but he did not came upto today I make a several telephone to him and again contracted with service center vide No 120******** dated 31.07.2012 and regularly I touched with them but they did not take any action and telling that motor still not repaired and still pending the complaint.
An email communication has been sent to USHA Lexus on August 15, 2012, 8:05 pm
service is very poor and product also not good I am very unhappy to purchase it.