Sir i have booked my luggage fm Thanjavur (T.N) to Panagarh (W.B). My lot of lugg is damaged. i gv a written complaint to gati. But they are assuring to lookin but till date they are not responding to my complaint. When ever i rang to them they use to i lost your written complaint ple gv a fax of my recived copy of complaint. I did twice and iam feedup with their way of response. In spite of charging lot of money they have not taken care of luggage. ple do need full.