Idea Cellular - I am not satisfied with IDEA Cellular Limited
Contact Complainant     6714 Views     Report Spam  
Complaint by: BALAJI on July 2, 2009, 7:44 pm in Mobile Service Providers

It is bring to your notice that I am have post paid connection (COPPORATE CONNECTION TECHBOOKS LTD). This is two year advanced rental plan. I have taken this with unlimited upload and download GPRS Package cost of Rs: 99 per month.

Due to delayed payment in april month bill which is supposed to pay on 7-May-2009, I have paid the bill on 23-May-2009.

I have received the bill for the period of 23-May-2009 to 22-Jun-2009. Rs: 2793.35, I have talked with Customer Care Eexecutives regarding the same. I did not get any solution. I sent mail to Idea to ccare.dl@idea.adityabirla.com,
grievance.delhi@idea.adityabirla.com on date Mon, Jun 29, 2009 at 6:13 PM. To day I got reply. \"Greetings for the day!

With reference to your mail and our subsequent telephonic conversation, we would like to confirm that GPRS MWA 99 plan has been deactivated due to non payment towards Idea mobile number ********04 on May 15, 2009.

Hence, we would like to confirm to you that the bill gets generated as per the usage of the services. The bill generated for the connection is correct in each and every term.\"

This is Corporate connection, Idea has changed the plan without inform me to Basic GPRS Plan, I have activated this number with \"GPRS RS:99\" Plan How can Ideacellular change the plan. It is not changed to GPRS Rs:150 Plan. Right now the Ideacellular company selling the connections for our employee GPRS Rs:150 per month.

Due to delay payment the Ideacellular company deactivated GPRS RS:99 Plan only but not other Feature Like Stress Buster and voice Chart.

Complainant's Goal: To save the customer monitory loss
Complainant's Target: Idea Cellular
Complaint Location: IndiaHaryanaFaridabad
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
27.
Wed, 19 Oct 2016  sanjay kumar

Idea main cutmer KO pale ouch bolts or bad main palat hate ha or baat katne Ka big nhi pata koi service be achi nhi ha muje bill ke lite discount mila or Maine bill jama Kara did to his number se discont mila ta to an phone nhi attend kar rahe or mere Sim be band ha ager ase he sarvice Dane ha to please customer KO pagal mat bano

26.
Fri, 19 Dec 2014  kamal singh

my mobile no is. ********10
sir
or
mam
my name .kamal singh .my phon call out going call barring. I am reqvest ki out going chalu kar dijiye idea kahta h ki previus service ki galti se mera bill galti se jyada bana biya .tata kahta h apka balance hamare paas koi bakaya nahi h.lekin isea kahta h ki pahle bill jama kawao or fir outgoing call chalu karenge idea kahta h apka bakaya tata ka bill1211 rupes h jama karwao tabhi call chalu karenge tata kahta h ki koi bill nahi h fir kyo out going chalu nahi karte.mene idea ka bill du h to mujhe kaho. jab idea ka koi balance nahi h to call band kyo kara.mujhe asha h ki mujhe idea ki taraf se nirasha nahi hogi
thankyou

25.
Thu, 15 Aug 2013  deepak kumsr

Sir mai Vodafone se idea me post paid karwya lekin veryfication nahi ho paya mai dubara I'd diya hu lekin phir bhi certification nahi ho pays Mara number band hair please jaldi certification kits jay. Thank u

24.
Wed, 29 May 2013  vikram

My idea no. Replased, is not working that my no. Is ********00 & sum no. Is ********02130777868 plz start my no. Plz

23.
Thu, 02 May 2013  vikram

that problem is bill problem that is very high so that is very high cost of the calling and so that that is not charge of the Maxim and minimum call ok

22.
Sat, 20 Apr 2013  Mritunjay Mishra

Dear Sir,

As you said by Default it is activated so pls let me know who is responsible for this.
Without my notification how you can activate the plan. There is such plan I have listen .
I am using air tell unlimited usage plan charging only 600 Rs.

Pls note that I'll not pay the amount this is your mistake by default you have activated GPRS.

21.
Sat, 20 Apr 2013  Mritunjay Mishra

Dear Sir/Madam,

Please note that were not received any massage for activation of GPRS and not used but I have received the bill of amount Rs. 4550.36/- which is not acceptable to me.
Pls. note that since I have not used GPRS and not received message from you for activation of the same so I’ll am not authorized to pay the same.
Pls. take necessary action and revised the bill.

Cellular No. +91 ********58
Invoice Number. 059349104
Invoice Period. 7-March-2013 to 6-April-2013

20.
Sat, 16 Mar 2013  shruti bansal

my net has suddenly stopped working on my phone and unnecessarily idea is charging me for net usauge i want my net to restart

19.
Mon, 26 Nov 2012  Pooja Basera

this is my complaint number-2********68 as i had recharge my number with 89 rs as i didnt get any balance. when i called up customer care firstly Mr. rohit and Mr. neeraj talk to me very rudely and harsh way and they where telling me that you should recharge your mobile sensibily so pls refund my amount as soon as possible and take appropriate action

18.
Wed, 31 Oct 2012  Harvinder

Mare mobile per 3G ki suvidha thik se nahi cal rahi eske lean mane idea customer care ma bahut bar call karliya per koi bhi thik se javab nahi data jab mane 250 ka 3G pack la rakha jiska mujhe koi fayda nahi mil pa raha to is pack ka may kya karu ya to apni service ko thik kro ya mare passe wapas karo

17.
Tue, 25 Sep 2012  S.S TELECOM FARIDABAD

sorry plz note my number personal----0********09
&plz call me

16.
Tue, 25 Sep 2012  S.S TELECOM FARIDABAD

dear sir/mam
sir meri ek s.s telecom ke name se shop hai faridabad ke s.g.m nager mei hai...furnt mei sabse pehli shop parti hai.....or main chowk par hai....picle 7 monts se meri idea ki loding sim distubutor ne band kar di hai...maine apne t.s.m vikas sudaan ko bhi kai baar pho kiya par unooone bhi sim start nahi karwai....kehte rahe f.o.s se baat karo maine f.o.s se kaha to wo kehta hai ki t.s.m se baat karo ...or hamare f.o.s ko baat karne ki bilkul bhi tamiz nahi hai....or distubuuter ki service bilkul bekar hai...ab mai sir kafi parshan ho chuka hu ...plz aap kuch kijeeee... thanks from -sandeep ...(s.s telecom my pho numer is 0********09 ) (my t.s.m no is--n0********38 ) & (distubuuter no is 0********01 tiwari wachts & sale)my loding code--sstele my email id ---sstelecom09@gmail.com

15.
Tue, 25 Sep 2012  sandeep

sir meri loding sim 7 monts se band kar rakhi dustubutter ne ,,, mai kitni baar bol chuka hu par sim start nahi kar rahe,,, apne t.s.m ko bhi bol diya tab bhi nahi ki sim start plz aap kuch kijeee my no ********09

14.
Mon, 06 Feb 2012  shailendrapratap

my phone bil amount not match for my call history .

13.
Wed, 27 Jul 2011  Roshan Kumar

HI, I am Roshan Kumar sorry to say your cce are not able to deactivate the matrimonial service on my number(********14), I have done complain more then 8 times my complain numbers are 1-1********97, 1-1********87, 1-1********71, 1-1********95, 1-1********78, 1-1********40. I am facing this problem since 8/07/2011. Whenever I make a complain your cce refund the amount and again deduct the amount. after refunding the amount when i make a call to your cce they says that your service is deactivated. but after the deduction when I make a call to your cce they says that matrimonial service is active on your number due to this service your balance is deducting.

12.
Fri, 29 Apr 2011  ashok kaushik

sir,
my mobile no is ********91 plz call me.urgent

11.
Fri, 29 Apr 2011  ashok kaushik

sir,
iam your more than six years regural customer my mobile number is ********91.i have a post paid connection of ur compeny.i have a coprate sceme number.i want to change a new sceme into central govment emplies corporate sceme 199 monthly rental pm and 600 minuits free local calls,400 free msg pm.if u have another better plan of corporate sceme plz tell me.urgent