Dtd : 15.06.2009
From : Devang J Vora.
B/10 Siddhi Complex,
Opp.Satyamev Hospital,
Chandkheda
Ahmedabad-382 424.
To,
IDEA Cellular Ltd.
Bodadev,
Ahmedabad-380 054.
Sub : I Had Instant Recharge of Rs.150/- in ********94 and I did not get Balance & from my Account it is already debited.
As per above subject I had recharged of Rs.150/- in ********94 on 12.06.2009 at Idea Online website Payment from my HDFC saving Account it is already debited but I did not get balance in my number yet. How can it possible I did not understand that you debited my account and not giving me the balance. On your website it is shown that if you will recharge of 150/-Rs. You will get 134.00 than why did you not giving me the balance. Is it cheat with me that debited from my account and not giving me the balance. I am attaching the bank statement copy in which the IDEA debited my account on 12.06.2009 for your reference and also attached your prepaid recharge for Gujarat on your Website that how you make full to the public. I want my credit in two days in my account.
Thanking You
Yours truly,
Regards,
Devang Vora
0********94
Attachments : Bank Statement Copy, Copy of your Plan for Gujarat on your website.
An email communication has been sent to Idea Cellular on June 17, 2009, 12:04 pm