Eureka Forbes Limited - Eureka Forbes not providing services under warranty
Contact Complainant 1116 Views Report Spam
Dear sir,
I have bought Eureka Forbes AquaSure Elegant RO in June, i have requested for free servicing via online Service Request Number: 5B68E26985 on 21/10/13.there was no response from service center.I have been trying to contact eurekafobes for a week by phone but it is always busy, it is said that 1********77 is a toll free no. why am being charged for my calls, why they are not responding.
their punch line is "friends for life" i do not understand what kind of friend they are trying to be by not responding to their customers .such type of sluggish response is not expected from a big company like eureka forbes.
Complainant's Goal: Eureka Forbes not providing services under warranty
Complainant's Target: Eureka Forbes Limited
Complaint Location: India › Andhra Pradesh
Recent Comments
Dear pramod,
Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your water purifier.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
Please share your contact details/complaint no with us.
Our customer service personnel will address your issue immediately.
If you have any queries about our product and services, please feel free to write into us at customercare@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team