Earlier wait listed tickets are canceled through online even after chart preparation, Now i am not able to cancel my E.-Tickets through online after chart has been prepared. This is the serious error/change i have noticed in Indian railway site.
This is serious concern as customers who are booking their e-ticket online, will be able to know their confirm status only after chart preparation as there is no update on the booking status before that. This will result into the loss of pay although railways claims that they will automatically cancel these tickets and refund the amount into customer account automatically. Now in last six months i never got any refund where is lost more than 2000 rupees.
An email communication has been sent to Indian Railways on April 15, 2010, 5:15 pm
Hi Everybody !
i am P Rajesh, and need help from you all regarding refund of e tickets.
Actually i was traveling by a waitlisted e-ticket in Gnaga kaveri express 2670 from Varanasi to Vijayawada. And My PNR No. 2403903001, Dt 27/5/10, Booking on Metro optician@ Rajahmundry, I missed the train in varanasi. i cancel the my tickets on online. my money will be automatically transferred to your booking account.
In this regard i have no communication with IRCTC and they told you amount not back while they will confirm message not given.
it is almost 3 month over and i have not received my refund....
what shall i do?
please help me out in this regards
thanking you all
P RAJESH
AMALAPURAM
EAST GODAVARI Dist
ANDHRA PRADESH