www.timtara.com - timtara.com is using customers money.
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Complaint by: Gopender on October 19, 2012, 8:51 pm in Online Shopping

I have paid for my product on 18 August and its still in awaiting shipment. and i have made calls for rs. 1000/ to get the status of the same.

The status of your recent orders is shown below. Click 'View Order' to see complete details.


Order #10310306
Order Date: 18-08-2012
Recipient: Gopender Meena

This order is marked as Awaiting Shipment

Your Order Contains the Following Items:
1 x Sony Cybershot DSC-S5000 14MP Digital Camera (Black)



Ticket #40744
Department: Support
Create Date: Sep 07,2012
Name: Gopender Meena
Email: gopish1978@gmail.com
Subject: (CASE ESCALATED)Cst cll within SLA so cst edu abt it BT cst said he wnt to deliver his produt asap.


Ticket Thread
gopish1978@gmail.com
Is there any scope to get refund for the same or i have to forgot the money i paid. will look for some legal solution. Regards, Gopender
gopish1978@gmail.com
http://www.consumercourtforum.in/india/timtara-com-is-big-fraud/
gopish1978@gmail.com
Mamta its going to be 2 months now what the hell timtara is doing with my money/product. please revert me back. Regards, Gopender
gopish1978@gmail.com
is there anything will be done or not
gopish1978@gmail.com
when it will be delivered
mamta@timtara.com
We sincerely regret the inconvenience caused to you due to the delay in delivery. This has been caused due to a heavy demand in the product(s) you ordered.

We would like to inform you that the order will be shipped within next week so please cooperate and wait till then.

We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.

gopish1978@gmail.com
Its been more than one week after CASE ESCALATED
gopish1978@gmail.com
Hi, I have attached my holiday confirmation voucher fo which i have purchased this product. please sent the product till 20th or send me some another product of same configuration. please give me a call before for the same. Regards, Gopender
gopish1978@gmail.com
if i will not get this product till saturday, than please cancel the same. Wanted to gift it to somebody on sunday. Will buy another one or send me another model. Please feel free to call me on ********45, ********84, ********70, ********87. Regards, Gopender
mamta@timtara.com
We sincerely regret the inconvenience caused to you due to the delay in delivery. This has been caused due to a heavy demand in the product(s) you ordered. However, we are confident that the product(s) can be shipped in 7 - 8 working days. We will be in touch with you.

Complainant's Goal: They never delivered my product
Complainant's Target: www.timtara.com
Complaint Location: IndiaDelhiCentral Delhi
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