I had filed a TDR of a Premum Tatkal ticket of Rs 5622 with reason "Train Late More than 3 hors" online and well in time, as detailed below:-
TDR Transactions Details
Transaction ID: 100000135337570 Train No./Name: 12321/HWH MUMBAI MAIL PNR No ********70
Date of Journey: 15-Dec-2014 Date Of Boarding: 15-Dec-2014 Date of Booking: 14-Dec-2014
From: HOWRAH JN (HWH) To: MUMBAI CST (CSTM) Boarding: HOWRAH JN (HWH)
Resv Upto: MUMBAI CST (CSTM) Quota: PREMIUM TATKAL (PT) Class: THIRD AC (3A)
After making a 100 phone calls to them over the past 2 months (Jun to aug) chasing for the refund to the mumbairefund@irctc.com customer care, they have rejected to pay with reason stating on the online TDR as "TRAIN RUN NORMAL" on 19 Aug 2015.
These people have made up their mind not to pay for any Premium Tatkal ticket even if it is a genuine case. When irctc ticket reservation system allows you to file a TDR for a Premium Tatkal ticket with reason TRAIN LATE MORE THAN 3 HOURS, that means, it is a correct business rule of the Indian Railways. Who are these guys to apply their own local rule and speaking a clear lie rejecting the refund with reason stating "TRAIN has RUN NORMAL, without delay". I have kept screen-shots of the TDR right from filing to their rejection and the harassment that they have given to me during these 8 months, it will cost them when I file a suit against the Indian Railways staff along with the refund money.
Mitesh Rajan
Mob ********20
I have svdk train is Missing by wearias train come to late by 4hra 43 min date 17 October 2022 rich time 0700 hrs svdk train date 17 October 2022 time is 1100 hrs this train pns ********93 miss please refund me
I have svdk train is Missing by wearias train come to late by 4hrs 43 min
I booked a ticket on 15 June 2015 to travel from Gwalior to Nasik road station by Punjab mail with pnr no.2********8 for 3 .on the traveling day i.e., 6 August 2015 Punjab mail was diverted from Mathura due to Harda Tragedy (accident near harda) ...even not reached Gwalior station on date of journey...that's why we are unable to complete our journey and file tdr .
I contact many time on customer care they told me that they will refund my money as soon as possible and at last the told me tdr problem will be solved after 60 days of date of journey. But still I didn't got my refund from irctc.
As a reminder please refund my full amount through "TDR" process as the train was canceled/diverted and did not reach the boarding station Gwalior.
please take action as soon as possible regarding this concern.
I haved to be complaint that in 13 December 2023 booked tikets for my brother and sister his her name smis Ashif Ali M(26 , Sheama F(23) , and they are in waiting list and one tiket is RAC and i booked from My patym Application and i had TDR file against for waiting list and RAC seat and not Travelled in Train Duranti Express 12270 PNR 2206602346 -13/12/2023- 3:50 PM In 2nd AC at Rs.6770 and i had booked 19december Duranto Express and they traveling on 19th December on next Train and and after i was Check my TDR status they Show that Passengers was Travelled and Rufused my TDR and cancel my Refund Please check that how can pasengers Travelled at In 6days two times at Delhi to Chennai up down refund my money