Dear Sir/Madam i have booked a ticket Swatantrata S Exp (12562) travel date on 15th January 2018. This train late by more then 8 hours. Then I am file TDR against PNR No. 2441034843 but 27/3/18 Provided information by Railway as per chart passenger has been traveled. But my passenger has traveled Vaishali S Exp (12554) on 15th January 2018. So how to possible one passenger travel two different rout and train. This is not possible so i request rechecking Chart Swatantrata S Exp and check Vaishali S Exp Chart. And please provide my refund quickly. I am submit traveled train details and TDR details are below.

Ticket Details

Transaction ID : 1000010******** PNR No. : 2240381928
Train No. / Name :
12554 / VAISHALI EXP
Date of Booking : 20-Dec-2017 Class : SLEEPER CLASS
Quota : GENERAL
Date of Journey : 15-Jan-2018 From : NDLS To : SV
Boarding At : NDLS Date Of Boarding : 15-Jan-2018
Reservation Up to : SV
Scheduled Departure : 19:50 Hrs
VIKALP Opted : No

Passenger Details

Sl. No. Name Age Gender Status Coach Seat / Berth / WL No
1 RAKESH KUMAR 32 Male RAC 102

Fare Details

Distance : 911 KM
Ticket Fare : Rs. 470.00
Service Charge (Inclusive of GST) : Rs. 0.00
Travel Insurance Premium (Inclusive of GST) : Rs. 0.00
Total Fare : Rs. 470.00 *