reliance communication GSM - reliance deducted internet charges from main balance
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Complaint by: dharmesh on September 11, 2013, 9:45 am in Mobile Service Providers

dear sir,
myself dharmesh meena, having prepaid mobile no ********28, i am using your internet plan but i found that i have internet balace in my MB. stiill i have 80 MB left but reliance had deducted my full main balance. its second time with me when reliance deducted my main balance(total 40 ruppee) while i have active plan with active MB. i contact to your customer care but they are not giving satisfactory replay i asked them to return my balance but they told that we cant return. this is totaly cheating with me.

dharmesh meena
********28

Complainant's Goal: return my balance
Complainant's Target: reliance communication(GSM)
Complaint Location: India › West Bengal › Kolkata
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2.
Thu, 19 Sep 2013 - Business Reply from - RCOMCare (reliance communication(GSM))

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

1.
Mon, 16 Sep 2013 - Business Reply from - Rcom Care (reliance communication(GSM))

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare