reliance communication GSM - relaince 3g data not credited
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Complaint by: ashish on October 20, 2013, 11:57 am in Mobile Service Providers

Hi, I bought a new reliance pre paid connection. No ********78 On the pack its written that I get 4gb 3g data for 1 month on inserting an active reliance SIM. However my concerns: 1) The 2gb data has not been credited to my account yet. 2) after consultin to the sim provider he doesnt respond me well...sim provider number is ********76 ..he called me to call customer care but customer care not able to reslove my problem and reapetidly ask me to contact sim provider... I am very disappointed. I do not expect such a service from reliance,.. On calling RELIANCE customer service they say its my fault I need to contact sim provider...i think the sim provider cheated me..so plz take some immidiate action... Your quick action in resolving my issue will be appreciated.

Complainant's Goal: refunded the required data
Complainant's Target: reliance communication(GSM)
Complaint Location: India › Bihar › Muzaffarpur
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2.
Thu, 24 Oct 2013 - Business Reply from - RCOMCare (reliance communication(GSM))

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

1.
Mon, 21 Oct 2013 - Business Reply from - RCOMCare (reliance communication(GSM))

Dear Customer,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare