Railway parcel Service - Parcel not delivered
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Complaint by: Ishaan on January 22, 2011, 6:04 pm in Indian Railways

Dear sir,
I am in great stress because i am not able to know about the status of my luggage. I boarded Sarvodya Express (train no.-12476) from Ambala Cantt on 10/01/2011 and booked my motor cycle on a luggage ticket with reciept no.-985247 to Ahmedabad. I was told that my bike would be loaded in the train and it was also told that it was guaranteed since i got a pink coloured receipt. When i reached Ahmedabad i was surprised to find that my bike was not there. In order to know about the status i logged on to http://www.parcel.indianrail.gov.in/ but i couldn't find answer to my query. Kindly tell me the procedure to know about the status of my luggage. I would be greatly oblidged.My PNR no. is 2114628618. Thanking you.
Your sincerely,
Ishaan Sharma
(0********13)

Complainant's Goal: To blow open the poor services of parcel by indian railway and get my bike......
Complainant's Target: Railway parcel Service
Complaint Location: IndiaGujaratGandhinagar
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Recent Comments
22.
Fri, 13 Jan 2017  P RAJAVELU

Sir,
I booked 3 pkgs on 07/01/2017 from HYB to SA Jn vide PRR NO.2003789891. Same have been loaded and sent in Sabari express No,17230, on 08/01/2017 from Hyderabad Deccan as per SMS received by me. Accordingly, same pkgs required to unload in SA Jn on 09/01/2017. But since now, these have not unloaded from train as verified from the parcel office SA Jn. Please deliver same at the earliest. Also avoid to harass the customers.

21.
Wed, 28 Dec 2016  dipak sapkota

amarnath exp jammu tawi too guwati exp
6/5 pack lost parsel no 495951 one bucket pack lost 12 dec 2016 on self booking own train .
dipak sapkota
add 2/4GR C/O56APO DALHOUSIE CHAMBA HP
PH NO ********06
gmail id dipaksapkota5959@gmail.com

20.
Tue, 20 Dec 2016  Nirmal sarkar

Railway RR no 683105 booked 03 Dec 16 from Njp to pathankote can't, but Tull date parcel not received till date

19.
Mon, 18 Jul 2016  Stinivasarao

sir namaskaram cbe to che Biak parcel 5 month pahele bejata sir mera bike abithak mila nahi sir app khupaya karikey maddath karey sir mera cont no 0********39
Bike dtls
Receipt no :- R 736137
Cbe to che
Booking date :- 05/ may / 2016
Dispach train :- 22852 ( vivek exp )
Dispach date :- 08/05/16

18.
Sun, 19 Jun 2016  kunal kishor

Sir I HV booked my pulsar150DTS-SI bike from brc to delivered at bmki on 10/06/16 at 10:53 but now from. 10 to 19 I didn't get my bike I m getting worried because there is some urgent works at my home and railway is very lazy about these systems and I think not a single person is responsible and do their work properly they ask me that within 3 days u willrcv ur parcel..but here Is nothing go rcv..so plzz solve my solution and call me on 0********65

17.
Sun, 19 Jun 2016  kunal kishor

Sir I HV booked my pulsar150DTS-SI bike from brc to delivered at bmki on 10/06/16 at 10:53 but now from. 10 to 19 I didn't get my bike I m getting worried because there is some urgent works at my home and railway is very lazy about these systems and I think not a single person is responsible and do their work properly they ask me that within 3 days u willrcv ur parcel..but here Is nothing go rcv..so plzz solve my solution and call me on 0********65

16.
Sun, 08 Mar 2015  Rajkumar rai

My bullet nt rechiv till now.
i pacell date 3 March .
please delivery very soon.

15.
Tue, 02 Sep 2014  P.K.SINGH

UNDERSIGNED BOOOKED A MOTERCYCLE TVS STAR SPORTS FROM BOKARO STEEL CITY STATION JHARKHAND VIDE RECEIPT NO.R-867206 DATED:- 31/8/14 FOR NAGPUR STATION IN TRAIN NO.17006 DARBHANGA-HYDERABAD EXP.& SAID MOTERCYCLE WAS LOADED FROM BOKARO(BKSC) ON THE SAME DAY & WAS SCHEDULED TO DELIVER AT NAGPUR ON 1/9/14.UNDER SIGNED VISITED THE PARCEL OFFICE AT NAGPUR BUT NOT RECEIVED MY BIKE.PARCEL OFFICER SAID THAT BIKE HAS GONE DIRECTLY TO HYD WITHOUT ASSIGNING ANY PROPER CAUSE.MYSELF WAS ALSO TRAVELLING IN THE SAME TRAIN IN B-1-37 NO .BERTH.UNDERSIGED SUFFERRING WITH THIS UNLAWFUL ACT DONE BY THE RAILWAY DEPT.
KINDLY ARRANGE TO BRING MY BIKE AT THE EARLIEST TO NAGPUR & INFORM ME ON MAIL OR MY CELL NO FOR DELIVERRY SO THAT DAILY PRACTICE TO VISIT PARCEL OFFICE SHOULD BE AVOIDED.WE WILL ALSO LODGE COMPLAINT IN CONSUMER CELL SHORTLY IN NAGPUR FOR THE MENTAL AGONY & PHYSICAL STREES CAUSED BY RAILWAY PARCEL DEPT. VERY SOON.
REGARDS,

14.
Sat, 19 Jul 2014  santosh shelke

My parcel.PWB...ECPW-0059182
P.R.R NO...2130-203704
from gaya jn to Pune jn dated on 13 jul 2014
Till date not received.plssss do the need full action

13.
Sat, 19 Jul 2014  santosh shelke

My parcel.PWB...ECPW-0059182
P.R.R NO...2130-203704
from gaya jn to Pune jn dated on 13 jul 2014
Till date not received.plssss do the need full action

12.
Sun, 02 Feb 2014  manoj sharma

Plzzz my parcel in....

11.
Wed, 13 Nov 2013  geet panchal

I had sent my bike from pune to Vasco goa on 02.11.2013 the bike was loaded on 03.11.2013 but for reasons unknown the bike was downloaded at Miraj . Till date the bike has not been loaded back to the final destination the Receipt no is 633570.

10.
Wed, 03 Apr 2013  Prem Dutt

We had booked Parcel from New Delhi to Bhopa Jan vide Railway receipt No. A-2916941 on 1-4-2013

We regrat to inform you that parcel is still not reached at Bhopal Jan.

Please send us your reply at the earliest, we need material material today positively

Regards

9.
Fri, 01 Feb 2013  naseem

Sr may 7 nag mal bheja tha 15 - jan- 2013
Abhi tak received nahi huwa
from DLI
To BOE

8.
Fri, 13 Jul 2012  Banna Lal

I am in great stress because i am not able to know about the status of my luggage. I boarded MANDOR Express (train no.-12461) from Delhi JN. on 10/07/2012 and booked my motor cycle on a luggage ticket with reciept no.-1732337 to Jaipur.
Please tell me status of my luggage on urgent basis

7.
Wed, 06 Jun 2012  Muley.S.C.

Dear sir,

I had sent my parcel, on 3rd of Feb 2012 from Jalna to Ludhiana. The reciept no of the parcel is 675398, booked in the name of Muley.S.C.. The parcel was loaded in front SLR on date 05/02/2012



Today it has been more than four momths and still our parcel is not being delivered. When we are trying to contact the Jalna parcel office,they are telling that thay have sent the parcel to Ludhiana and when we are trying to contact Ludhiana office, they told us to contact Amrutsar office, as the parcel may have been delivered to the Amrutsar office.And Amrutsar office is telling that they haven't recieved any parcel.

We are in a fix as to what to do. And these parcel offices are playing a blame game and at the end, we have to suffer. We are in the urgent need of the parcel but railway people are showing their indifferent attitude. As a customer, its very annoying, as I'm Not able to trace my parcel and even no body is guiding as a to what to do.

Its really an evidence of utter negligence on the part of railway administration and I have suffered a lot. If possible i want to lodge a complaint against parcel service of Indian Railways and i request you to please do the needful.
Parcel details cooper coil 2. Nos
Carbon rollers 4. nos
Both in a wooden case.


Thanking You

Yours Faithfully
Muley.S.C.
PARBHANI (M.S.)
0********49
E-mail :-s_c_muley@rediffmail.com

6.
Wed, 02 May 2012  omprakash

material despatched from new delhi on 17 th april its 2nd may and still they r saying material not arrived ...when asked about the status of the parcel...reply is nothing .....how can get my parcel ,,,,i hav item in that which i hav committed to my customer to render to him before 2 weeks .. i am not in postio to reply him;.....reply....