Matrix Cellular International Services Pvt. Ltd. - Nice Service
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Complaint by: Vishal Chandra on July 22, 2016, 2:39 pm in Telecommunications
I opted for Matrix when i went to the UK recently and they have a wonderful service. I had difficulty in setting my network to T-Mobil and I had emailed them my concern.. Since I had my cousins alternate number which I shared with them, they called me on that number, took me through setting up the network so that my data would work too and they actually just took 5 minutes time to help me set it up.. Post which to check if it was working or not, they called me on their matrix number and confirmed the same! I honestly wasn’t expecting this but I am really glad that I chose matrix sims for my travels.. Truly connected! Thanks team
Complainant's Goal: Telling everyone about my experience
Complainant's Target: Matrix Cellular (International) Services Pvt. Ltd.
Complaint Location: India ›
Recent Comments
Hi Vishal,
Thank you for the feedback, we are glad to know our team could address your issue up to your satisfaction. Assuring you the best service always. Kindly share your details at marketing@matrix.in so that we can send you a small token of appreciation.
Regards,
Team Matrix