So sad to notice very poor customer service from your area office.
I am an existing client of LICHFL with an existing loan with Excellent Track Record for last two years & CIBIL Score above 800.

Two years back my loan was approved and disbursed within 1-2 weeks but this time the Area Manage has diverted me to an agent who has taken more than two months but still my loan is not disbursed. They are simply a bunch of crook, they overcharge, taken 11000 Rs. from me to process a loan of just 8lac Rs.

The customers are left to the mercy of lathargic or too busy Agents who take the customer for a ride and don't keep any commitment of time.
Now I want to cancel this loan and refunding of all processing fees 11000 paid by me.
As per automated message, the cheque has been handed over to me on 31-07-18 but not in actual.
As per Agent he has deposited the cheque in my account on 6-8-18.

Also request you to pls look into very high processing fee which is more than 1.3% of my home loan amount.
What's the fun in showing 8.4 % IR to customers when you charge more than 1% fee upfront?

Now I don't want to receive this loan disbursement and want my paid money back.

I'll be highly obliged on your justified action.

Thanks

Tribhuvan