I paid for a yearly subscription of prevention magazine in Feb 2010. Subscriber number is PREV1586778.
Till date I have received only one issue, that's of June 2010. Inspite of repeated calls and emails, they are not refunding the money.
I, Sumangal Nevatia, support this complaint.
Yes, I completely support this. I am 100% sure that Prevention are capable of making these kinds of frauds. I had taken a 2 yr subscription in the month of Nov 2009. There was a juicer free with the 2yr subscription plan. I tried mailing them several times. Their customer care is pathetic. The call never gets connected. The mailing facility is worse than the call facility. It's like there's a competition as to which service is more pathetic. I get lame answers each time I mail them. Everytime I get an automated response to the mail which says I will get my 'free gift' within 3-4 weeks from the day I receive their mail. It's been 1.5 yrs and i have still not received the gift. If it is dispatched, are the courier companies gulping it down or it's vanishing.
It's waste of time to go behind these people. Prevention people don't care about their customers. I even mailed the editor-in-chief and I still didn't get any reply. This shows how much they value their customers.
The wise thing to do is take the issue from the magazine stands than to subscribe if you don't want to loose your cool.
Any update on this complaint ?
An email communication has been sent to India Today Group on August 3, 2010, 4:20 pm
I did not received january 2014