Dear sir
I got number of calls from india today group club executives Prashant and ankush garg that I have won Rs 2 lacs twenty thousand worth gold and i have to make purdchsing amounting to Rs. 13184 to avail that. I was chased by them for three days on phone. At last i came into their false statements and booked my orders for which they deducted my money amounting to Rs. 13184 through credit card.These calls were received from number 011203310700
I have booked my products kit offered by you vide order id nos 110077595 and 110077596 dated 21.6.2010 amounting to Rs. 11998/ and Rs. 1196 respectively. They have assured my that I have won gold worth Rs. 2 lacs and twenty thousand against this booking and I will be receiving My gold voucher along with the order in gold box within seven days whcih I may redeem at any retail shop like tanishk etc.
After booking when i contacted on phone nos. 01140502424, I was told that there is no such prize money but orders are booked.
Sir I am following these personscontinuously and have asked to cancel my orders and refund money. these third class persons are not giving any positive rteply. they are even not giving contact details of senior persons.I have written various mails on membership@bagittoday and orders@bagittoday and offers@bagittoday. But they simply reply that they are looking into this. Just now when I called one of their executive she said that they will check it and if money is refunded , it will take 28 days.
Sir Pl advise me what to do now. they have clearly cheated me. how to get money back from them
I will be very thankful to you
With regards
Amit Sareen
(********77)
email : sareen_amit@hotmail.com,
sareen99@gmail.com
An email communication has been sent to India Today Group on June 25, 2010, 12:02 pm
Dear Mr Amit Sareen,
We have come across your on line complaint on
We have gone through your complaint, we would like to inform you that your both refund has been resolved from our end kindly check your credit card statement.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.