Idea Cellular - Idea Prepaid Amount Deduction without informing/request from my side
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Complaint by: Nand on December 14, 2009, 9:33 am in Telecommunications

idea service Complaints - deduction of prepaid amount without my request
deduction of prepaid amount without my request
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Recently I had applied a Rs.99 scheme (50 pc for all calls upto one year) and it is going on. In my Idea No. ********06 there was a balance of abt 30 rs. without any intimation or request from my side they have deducted abt 25 as a caller tune cost. I went to an idea office, and couldn\'t get a proper response.

What I have to do next for the claim and their irresponsible attitude against the customers ?

Premkumar

Complainant's Goal: claim for the deducted amount and compensation of 5 lac
Complainant's Target: Idea Cellular
Complaint Location: IndiaGujaratAhmedabad
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Recent Comments
4.
Wed, 10 Nov 2010  shafeek

hello sir
There has been unnecessary Amount deduction from my Account.
I have made recharge of Rs 80 on 01.10.2010which has came to Rs21. on after 3 days even i dont make call .
sir imake call to costomer but they r nt respondig it. i dont activate any scheme on my mobile
Please may I know the reason why is it deduct.
Please reply me as soon as possible.
Eagerly waiting for your response.
Hope for the quick reply from your end and do let me know if you want any assistance from end.
My Mobile Number is ********59
Thanks.

3.
Tue, 08 Jun 2010  Kamal Kumar

Hello Sir,

There has been unnecessary Amount deduction from my Account.
I have made recharge of Rs 50 on 06.06.2010 which has came to Rs 19. on very next day that is on 07.06.2010.
Please may I know the reason why is it so.
Please reply me as soon as possible.
Eagerly waiting for your response.
Hope for the quick reply from your end and do let me know if you want any assistance from end.
My Mobile Number is ********23
Thanks.

Yous.
Kamal Kumar.

2.
Wed, 23 Dec 2009 - Business Reply from - Customer Care (Gandhinagar) (Idea Cellular)

Dear Sir,

Thank you for writing to Idea Cellular Ltd

We would like to confirm you that your mentioned complaint has been forwarded to concerned department at our end and the same would get processed by 23th Dec 09.

For further assistance, please write to ********45@idea.adityabirla.com

We value your association with us and appreciate the opportunity to serve you

Thanks and Regards,
Himanshu Pandit

1.
Mon, 21 Dec 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Idea Cellular on December 21, 2009, 3:51 pm