Idea is one of the big cheats in India. They launch services but cant manage them and then blame customers for that. I am having a very similar experience. I bought a Net Setter and provided all required documents. It worked fine for day or two and then its not connecting any more. When asked the idea shop, they are saying that the documents got rejected. What was that? I have provided documents as per their will and now it got dissconnected. Even they dont have a bit of ettiquette to inform the customer about that. They are interested in making customers but cant retain the existing ones. No body ever can convince me to go to Idea any more. This will keep happening until Idea changes its notion from a real cheat to a real loyal company. I have wasted my money on such company and will tell everybody about that. I dont know who is reading this mail but if you have brains then career should not be spoilt staying in Idea. Whatever adverts the company makes, it not going to work. I have much experience in this field and I have studied the whole customer satisfaction about Idea. To much surprise I didnt find one customer satisfied with Idea and wants to move to other subscriber. Is this the reputation of a company? Wow! abhishek bachan is wasting his time by doing adverts. This company has spoilt its image in front of everyone.
An email communication has been sent to Idea Cellular on August 13, 2010, 8:45 am