I am an existing customer of idea cellular services till date i had no problem with them hence i decided to have a idea data card(net setter) for my home use & they provided it promply taking 1600.00 RS some where on 15.12.2010.

After 2 day they activated the connection for the Data card but to my utter suprise its observed that its very slow ,even in that its not possiable to acess my emails also most of the time it takes around 2 hours to acess my emails,even its not possiable to brouse through idea cellular services site itself with data card.

For which i logged several complaints but its never addressed to my satisfaction,only the customer care excutive or some technical persons calls me & they closed the complaint as if it resolved.

Then after one month with out my prioer authorization they add up the net setter rental to my existing cell bill(no.********15) & delivered bill to me ,which i complained to them since netsetter & cell both are diffrent hence pls send me 2 diffrent bills as cell i do not have any issue i want to continue & want to pay the bills but net setter is not working from the first day itself and some complains are pending so sent separate bill for that & resolve the issues related to the net setter or reimburse the amount which they had taken from me as the product called netsetter is a third class product more over idea might not have the technology for NET CONNECTIVITY/Technical resources to provide seamless high speed net services.

They never provided me a separate bill ,hence due to lack of transperancy i did not pay them with dicussion with their customer services dept then also they deactivated my cell phone services(no.********15)

Hence i demand now the following 2 thins.
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1.Restore my mobile services for the no.********15 immediately as there is no fault from my side as billing is your mistake for which we have already discussed several times.

2.Take back the net setter & reimburse the net setter amount to me with intreast for Rs.1600.00 From 15.12.2010 to till date ,as at first i asked for a demo but instead of that they delivered a a sustandard product & services to me & then deactivated my cell line for same..