MY NAME IS VIKASH SHARMA FROM BHAMATSAR, BIKANER (RAJASTHAN)

I AM A USER OF YOUR SIM NO. ********11 SINCE MORE THAN ONE YEAR.
I RECHARGE IT REGULARLY AND USE IT REGULARLY.

BUT ONE DAY I GOT A MESSAGE THAT "PLZ SUBMIT YOUR DOCUMENT IN 2 DAYS OTHERWISE YOU LOST SERVICE"
I JUST CALL TO COSTUMER CARE BUT THEY REPLY THAT THEY HAVE NO CLUE ABOUT THAT AND THERE SYSTEM ARE NOT UPDATE THIS MATTER CALL AFTER SOMETIME.

AFTER SOMETIME I FORGET TO CALL AND YOUR COMPANY CLOSE MY SIM (********11) AS THE TIME MENTION IN SMS.

I AGAIN CALL TO COSTUMER CARE FROM MY ALTERNATE NO.
THEY SAID THAT YOU ARE NOT A REGULAR USER SO THE SERVICE GONE CLOSE. YOU HAVE TO RE-SUBMIT YOUR DOCUMENT TO START THE SERVICE AGAIN.

THE NEXT DAY I DO SO I SUBMIT MY DOCUMENT AT YOUR IDEA OFFICE AT BIKANER. AND YOUR REPRESENTATIVE TOLD ME THAT THE SIM ACTIVE IN 2 DAYS.

BUT AFTER 15 DAYS THE SIM IS NOT ACTIVE. YOUR COSTUMER CARE TOLD ME THAT THE SIM IS PERMANENTLY CLOSE FROM IDEA

I JUST WANT "PLZ ACTIVATE MY SIM BECAUSE THIS IS MY BUSINESS NUMBER AND I LOOSE MY ALL CONTACT"

THANKS
VIKASH SHARMA
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