Matrix Cellular International Services Pvt. Ltd. - Going to use Matrix evevrytime I go to Singapore
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Complaint by: AKhil Dewan on October 3, 2017, 11:51 pm in Telecommunications

With the nature of my work, I travel almost every alternate month to Singapore and these alternate months cost me a bomb on my phone bills. After trying several options, like a prepaid local sim from Singapore itself, buying that everytime was a pain. I was recommended to use a matrix international sim card by a close friend. So I did! Stating my experience with these guys: Response time to delivery time is very good. On an average my bill has never been less than 20K but I was pretty happy to see that with Matrix, the billed amount ranged anything between 10K-12K. Network and data services, as good as the local providers. I have used Matrix twice now, and Both the times I was pleasantly surprised. Definitely sticking to this one.

Complainant's Goal: sharing my experience
Complaint Location: India
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Wed, 04 Oct 2017 - Business Reply from - Matrix Cellular (Matrix Cellular (International) Services Pvt. Ltd.)

Dear Akhil,

Thank you for the feedback and using our services. We are delighted to know that you had a great experience. Having a good International SIM saves a lot on the international roaming expenses.

We look forward to your continued support and long term relationship in the future as well.

Regards,
Team Matrix