Hi,
This mail is to register a complaint against our earlier Cable TV opeartor due to which our SET TOB Box is deactivated by SITI Cable Network. The details of Set Top Box are as follows:
Card id: 01********2-0
Chip id: 00546536225
STBN: 1206C********41811
Please note that we are currently residing in AC Block, Sector-1, Salt lake Kolakat-64. We have shifted to this block in March 2013. Earlier, we were residing in DA Block, Sector 1 itself. In DA Block (earlier Block), we were getting Cable TV services through Atlas Communications. There we purchased two set top Boxes - one of them was purchased in January and other one in February 2013.
Then we had to shift to AC block in the month of March 2013. After shifting to this block, we contacted the Cable TV Operator of the block named Satvision and were assured of continued cable TV services through same set top boxes purchased from Atlas communications in DA Block. Since 11th March, 2013 till 20th May, 2013 we were getting Cable TV services and we have been continuously paying fees to Satvision (AC-148, Sector-1, salt lake).
Suddenly from 21st May, 2013 onwards our Set Top Box has been deactivated without any notification. After connecting with Satvision, we have been told that due to non-availability of NOC document from our previous operator (Atlas Communications) our Set Top Box has been deactivated.
After we tried to contact Atlas communications, we have been refused about NOC as earlier he wanted us to hand over the Set Top boxes to them at nominal amount of Rs. 200 each (when it was purchased only a month back from the date we left that block @Rs. 1000 each). So we refused to give away the set top boxes and took them along with us to new house and Satvision assured us of continued services.
We are really annoyed with the way cable TV operators are using malpractices to trouble the customers and not following the protocol due to which we are not able to use cable TV services despite making regular payments to them.
We need prompt intervention of SITI Cable in this matter and a solution to our problem. We would like our Set Top Box and cable TV services to be activated at the earliest.
Request you to take strict action and inform us at the earliest.
Thanks and regards,
Reema Batra
Contact 0********41
Kolkata
Siti digital set top box is not working....while i turn on my set top box it is showing 140:card is not authorised-contact your cable operator
STB: 1514C5********4785
Chip Id: 005********
Card number: 01********6-5
Replay me my card is register on my name or not if it is not regiater on mt name plz register on my name-- NAME : NARDAS HARI,ADHAR ID NUMBER :44********45
sub..card not athorized.
STB Not active
STB NO 1301C********88968
CHIP ID 005********
CARD No. 01********2-5
PLZ cheek and active this no.
from
Sector 14 , Hisar
Sahil
74043-00408
sub..card not athorized.
STB NO 1307C********61935
CHIP ID 005********
CARD NO 01********7-4
PLZ cheek and active this no.
from
Jivan Sharna, Guwahati, Assam
sub..card not athorized.
STB NO 1307C********61935
CHIP ID 005********
CARD NO 01********7-4
PLZ cheek and active this no.
from
Jivan Sharna, Guwahati, Assam
I changed from Airtel to Siti Cable and have been completely unhappy with the service. At the time of installation the cable people that came for extremely helpful but now when I consistently have issues no one picks up or just does not come at all. They are rude and care less of your issue. I work for IBM and have contacts all over. Will ensure I pass this feedback on every forum.
My access card id# 01********5-3
Address - Elita Garden Vista
Ph: 704 409 9575
Vc no 01********9
Card No 01********2-8
STB No 1208C********13781
Plz check and active this card..............
Snt.no. 1407C********74802
Chip.id. 005********
Card.no. 017 6596 7507-2
Plz check and active this card
Card No. 017 6467 5218-2
STB No. 1307C********08125
Chip id. 005 7148 3250
And displays
140: Card not authorised: contact your cable operator
Card number 01********47 activate
5 days ago Prabhunath Maurya
sub..card not athorized.
STB NO 1511C014********11
CARD NO ********995-1
PLZ cheek and active this no.
from
Naved Alam
Advocate
Amroha 244221.
********09
sub..card not athorized.
STB NO 1626C01054********
CHIP ID 00********9
CARD NO 01********46
PLZ cheek and active this no.
from
Naved Alam
Advocate
Amroha 244221.
********09
sub..card not athorized.
STB NO 1626C01054********
CHIP ID 00********9
CARD NO 01********46
PLZ cheek and active this no.
from
Naved Alam
Advocate
Amroha 244221.
********09
sir
siti cable ke 100 set top box sell karne the please help me bekaar pade hai
Card Not Authorized - Contact Your Cable
My. card no is-01********1
Dear Sir
my cable operatot not tell me my STB no And My VC No he was not tell me in 250 rs package how many channels are coming please kindly inform me
Name-Sagar
M. No-********55
Address-H. no 35CSP Flat East Of Kailash New delhi-110065
Already paid to payment Rs 1800 Do not active my set box
STB No 1661C01454********
CHIP ID 00********5
CARD NUMBER 013323488984
please help me sir