India Plaza - Complaint against indiaplaza.in & Citibank
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Complaint by: Damodhar on November 28, 2010, 12:37 am in Online Shopping

This is related to the non delivery and defective delivery of the

items, the order for which was placed in online shopping

indiaplaza.in Online Shopping | Indiaplaza[/url]. I am frustrated

with the item not reaching me and no response given to my

complaints given by them. This complaint is also against Citibank

to have a association or recommending the indiaplaza website for

their customers. Please find below the detailed history for me

getting mentally stressed and been cheated.

Order no. IN1308100322: Item BPL Rechargeable Lightsu Lite 650 - I

placed the order on 13th August 2010. I received the order on 26

August, but the item was broken (crack on front porting). When I

had reported I was asked to send the item back by courier and was

promised to resend the item with out defect. I did that only to

realize that I have not got the item till date. Order no.

221020100129 was created. I had made multiple follow-ups in the

form of tickets but no response what so ever. I am disappointed.
Tickets raised:
CNT212********540
CNT134405********
CNT1********109163
CNT105250********0
CNT003232********7

Order no. IN0********2: Item Ben10 Gun was ordered on 7th September

2010. I recived the order late after a month and I realised that

the item was damaged. I was asked to considered the order to be

canceled and I was told that my money will be refunded. This

happened promply, but the concern here is related to the delay in

delivery and defective item. I would expect indiaplaza to make a

good quality check of the product before sending the same.
Tickets raised:
CNT15455********2
CNT134********144

Order no. IN0********6: Item Amkette Flash TV was ordered on 6th

November 2010. The delivery of the item has not happened in spite

of multiple requests. I don't have good response to my complaints.
Tickets raised:
CNT1********109163
CNT105250********0
CNT003232********7

Hoping to get justice via the consumer court. I would like to get

the items delivered immediately and I expect that I get the

compensation for the mental toucher that I went through.

Regards,
Damodhar

Complainant's Goal: I want a good quality item and compensation for the mental stress
Complainant's Target: India Plaza
Complaint Location: IndiaKarnatakaBangalore
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1.
Sun, 28 Nov 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to India Plaza on November 28, 2010, 12:37 am